Posts Tagged ‘Fake Apple Store’

Godd Is In The Dettails – Kunming Retailer Trashes Apple Brand

Posted by Robert Weitz on July 21, 2011 10:33 PM

I could not resist the urge to discuss this story in BirdAbroad’s blog. BirdAbroad takes us to an “Apple Store” in Kunming, China, that is a fake!

Apple Store

The reason I could not resist is that comparing the real Apple brand to the fake Apple brand is a great way to demonstrate the importance of things like quality control, consistency, honesty and legitimacy in the making of a great world-renowned brand. The reason we brand merchandise and services is that we either want to clue people to the quality of our products or, in this case, deceive people about the quality and trustworthiness of fakes! Wanna buy a Rolex cheap? Or is this an authentic Gucci handbag replica?

The problem is that the real Apple, Rolex or Gucci makes a promise and keeps it, while the fake is a lie and cannot live up to the high standard of people who really care about their long-term relationship with customers. The real Apple store cares about quality control, consistency, integrity and honesty because they want to keep you involved with their brand for life, while the fake Apple store wants your money and is willing to fake an entire brand to get it. The reason this is such an interesting job of fakery is that it is like the joke: A con man goes into a store in a remote rural part of the U.S. and tries to pass some $18 bill. The clerk in the store agrees to break his $18 bill, asking him if he wants three $6 or two $9!

While there are so many blatant errors in the counterfeit Apple Store, the glaring examples underline many of the mistakes companies make in the design, execution and oversight of their brands:

  • A brand promise that is impossible to fulfill.
  • Inconsistent graphics, colors and material choices.
  • Poor execution: graphic no-nos abound to the designer. The public will just sense the place is a little crappier and less organized and beautiful.
  • Horrible quality control: Spelling (obviously not a dealbreaker in China), look and feel, peeling paint, wanky staircases are so not Apple!!!
  • Fraud and trademark infringement: While this is obvious, we have witnessed a devil-may-care attitude in marketing that results in brand confusion, search engine ambiguity and lawsuits.

The Apple, Rolex and Gucci brands are what they are because of a fanatical effort that goes into every aspect of their company and the way they present themselves. While Apple, Rolex and Gucci are the real thing, this fake Apple Store is a “paper tiger.” It has stripes and a tail, but you can stick your hand right through it.